Fivara

Google review intelligence for your venues

Privacy policy

Last updated 14 November 2026

Fivara is a private tool used by the owner of a group of hospitality venues in Estepona, Spain, to read and reply to the Google reviews of their own Business Profiles. It is not offered to the public.

What Fivara accesses

When you sign in with Google, Fivara asks for your email address and permission to manage your Google Business Profile (scope business.manage). It uses this only to list your business locations, read their reviews and star ratings, and post the replies you choose to publish.

What is stored

Fivara stores your locations, the reviews returned by Google (reviewer display name, rating, text, dates and your replies), your reply-style notes, a Google refresh token so it can sync without asking you to sign in each time, and a sign-in session cookie. Data is stored in Cloudflare Workers KV on the owner's Cloudflare account.

What Fivara never does

Fivara does not sell, share or transfer Google user data to third parties, does not use it for advertising, and does not use it to train AI models. Optional reply drafts are generated by Cloudflare Workers AI from the text of the single review being answered and are not stored by the model provider.

Fivara's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Removing access and data

You can revoke Fivara's access at any time at myaccount.google.com/permissions. To have stored data deleted, contact the owner.

Contact

Contact the owner through the support email shown on Fivara's Google sign-in screen.